Oders & Shipping
- Do you ship across India?
Yes, we currently ship across India. International shipping will be introduced soon.
- How long does it take to process my order?
Orders are processed within 2–4 business days after confirmation.
For custom or made-to-order sarees, timelines will be mentioned on the product page.
- How long will delivery take?
Metro cities: 3–6 business days
Other locations: 5–9 business days
Delivery timelines may vary due to courier delays, weather, or festivals.
- How can I track my order?
Once your order is shipped, tracking details will be shared via email.
Returns & Exchanges
- Do you accept returns?
We accept returns only in case of damaged, defective, or incorrect products.
- What is the time limit to raise a return request?
Return or exchange requests must be raised within 48 hours of delivery.
- Is an unboxing video required?
Yes. An unboxing video is mandatory for all return or exchange requests.
The video should clearly show the sealed package being opened.
- Can I exchange my saree?
Exchanges are allowed only for damaged or incorrect items, subject to stock availability.
- What items are not eligible for return or exchange?
Slight color variations due to lighting or screen resolution
Sarees that are worn, washed, altered, or damaged after delivery
Custom-made or blouse-stitched sarees
Sale or clearance items (if mentioned)
Refunds & Payments
- How will refunds be processed?
Approved refunds are processed within 7–10 business days after product inspection and credited to the original payment method.
- Do you offer Cash on Delivery (COD)?
Yes, COD is available on select orders and locations (if applicable).
Product & Authenticity
- Are TATTVAM sarees authentic?
Yes. TATTVAM sarees are carefully sourced and quality-checked to maintain authenticity and craftsmanship.
- Will the saree look exactly like the photos?
We make every effort to display accurate colors and details.
However, minor variations may occur due to lighting, photography, and screen settings.
Support
- How can I contact you?
You can reach us via:
📧 Email: sales.tattvamofficial.com
📱 WhatsApp: 9632989699